Terms Of Use

Welcome to cybernitro.com (the “Website”). This Website is proudly owned and operated by Nexaspulse LTD, a company duly incorporated and registered under the laws of the United Kingdom, bearing the company registration number 15881203. Our registered office is located at Dept 5875, 196 High Road, Wood Green, London, United Kingdom, N22 8HH (referred to herein as the “Company”, “us”, or “we”).

We invite you to carefully review these Terms Of Use (“Terms”) before engaging with our Website, accessing any of its features, or purchasing any materials, information, products, or services. These Terms, along with our Privacy Notice, Cookie Notice, and any additional policies or conditions linked herein or accessible via hyperlink on the Website, collectively form the “Terms of Use.” This comprehensive set of documents establishes a legally binding agreement between you (referred to as “you” or the “user”) and Nexaspulse LTD. By proceeding to use our Website, you acknowledge that we may accept your order and enter into a contractual relationship without further direct communication, making it essential that you fully understand and agree to these provisions. Should you find any part of these Terms unacceptable, we respectfully ask that you refrain from using the Website.

When you access or use our Website, register for a User Account, or interact with our Services or Content, you are agreeing to be bound by the entirety of these Terms of Use. This agreement includes your confirmation that you have read, understood, and accepted these Terms in full. Additionally, in regions where explicit consent is required for the processing of personal data, your use of the Website signifies your permission for us to collect, use, and store your personal data as outlined in our Privacy Policy.



Definitions
For clarity and consistency throughout these Terms, the following definitions and interpretations apply:  

Business Day: This refers to any day, excluding Saturdays, Sundays, and public holidays, when banks and governmental institutions in the United Kingdom are open for regular business operations. It serves as a reference point for time-sensitive actions outlined in these Terms.  

Content: This encompasses all materials presented on the Platform, such as text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, and other creative or informational elements that enhance your experience on our Website.  

Services: These include any products or services we provide under these Terms, notably the sale and delivery of virtual skins for popular games like Counter-Strike 2 (CS2), Dota 2, and Rust, facilitated through our online store.  

Steam: This term denotes the widely recognized video game digital distribution service and storefront operated by Valve Corporation, accessible at store.steampowered.com, which serves as the platform through which our virtual items are utilized.  

Personal Data: This refers to any information relating to an identified or identifiable individual, as defined by applicable data protection regulations such as the UK GDPR, ensuring we handle your information responsibly.  

Platform: A collective term for our Website, the Content it hosts, and the Services we offer, all seamlessly integrated at cybernitro.com to provide you with a cohesive user experience.  

User Account: This is the personalized account you create on our Platform, enabling you to access exclusive features, purchase items, and manage your interactions with our Services efficiently.
 

In these Terms, “User” and “Company” may individually be called a “Party” or together as “the Parties,” facilitating clear reference throughout this document.



Legal Information
Our Website is managed and operated by:  
Nexaspulse LTD
Company Registration Number: 15881203 
Registered Address: Dept 5875, 196 High Road, Wood Green, London, United Kingdom, N22 8HH
General Queries: operations@cybernitro.com  
Customer Support: armory@cybernitro.com  

These details serve as your point of contact for any inquiries, support needs, or formal correspondence with us.
We are committed to maintaining transparency about our identity and location as a UK-registered entity, ensuring you have confidence in engaging with our Platform.



Our Services
The core of our offering at cybernitro.com is an independent online marketplace dedicated to providing virtual skins for three popular video games: Counter-Strike 2 (CS2), Dota 2, and Rust. Alongside these skins, we may also offer additional digital products and services tailored to enhance your gaming experience. When you purchase skins from us, you receive a license to use these virtual items within the respective games, all of which are powered by the Steam platform. It’s important to understand that while we facilitate the sale and delivery of these items, their ultimate ownership remains with Valve Corporation, and they are provided to you on an “as is” basis, meaning we do not alter or guarantee their functionality beyond delivery. Your orders are fulfilled as virtual goods, transferred directly to your Steam account in accordance with the delivery terms detailed in Section ''Delivery'' below, ensuring a seamless integration into your gaming environment.



Changes to Terms/Services
We reserve the right to update or modify these Terms of Use or the Services we provide at our discretion, particularly when such changes are necessitated by legal requirements, regulatory updates, or operational improvements. Any amendments will be implemented thoughtfully and will not retroactively alter rights or obligations established prior to the change. To stay informed, we encourage you to periodically revisit these Terms of Use, as they may evolve over time to reflect new circumstances. Your continued use of our Website or Services following the posting of updated Terms or Service modifications signifies your acceptance of those changes. If at any point you find yourself in disagreement with the revised Terms or Services, your sole recourse is to discontinue using the Website and Services promptly, thereby avoiding any further obligations under the updated framework.



Eligibility
To ensure a lawful and secure experience, we impose certain eligibility requirements for using our Platform. You must be a natural person who has reached the age of 18, or the age of majority in your jurisdiction if it differs, and you agree to use our Platform solely for lawful purposes in compliance with all applicable local, national, and international laws. By engaging with us, you represent that you have the legal capacity to enter into a binding contract and that you are not prohibited from using our Platform under any applicable regulations.  

If you are below the required age, your legal guardian must review these Terms and provide consent on your behalf before you proceed. Additionally, access to our Platform is restricted in certain jurisdictions due to legal or compliance considerations. These restricted territories include, but are not limited to: Afghanistan, Belarus, China, Cuba, Democratic People’s Republic of Korea (North Korea), Iran, Iraq, Libya, Myanmar (Burma), Russia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe, as well as any disputed or occupied regions such as Crimea, Donetsk, and Luhansk. This list is subject to change as we adapt to evolving legal landscapes, and we ask that you confirm your eligibility before proceeding. By using our Platform, you warrant that you meet these criteria and are not accessing it from a restricted location.



User Account
To unlock the full range of features on our Platform, such as purchasing skins or managing your orders, you may need to create a User Account. During registration, we ask you to provide accurate and complete details, including your first name, last name, email address, as well as to create a secure password. It’s your responsibility to keep this information current, notifying us of any changes to ensure smooth transaction processing and communication. The contractual relationship between you and Nexaspulse LTD begins either when you register your User Account or start using the Website, an action we refer to as “Confirmation”, signaling your acceptance of these Terms of Use.

After registration, to ensure successful order completion, you will be required to provide your Steam trade link.
This step is necessary for processing orders and delivering services effectively.

We reserve the right to refuse account registrations for legitimate reasons, such as suspected fraudulent activity, incomplete or inaccurate submissions, or ineligibility based on location or age. Should you provide false, misleading, or fraudulent information, we may terminate your account and restrict your access to the Platform. Furthermore, we may suspend or terminate your account without prior notice if we reasonably believe you’ve violated these Terms or engaged in unauthorized behavior, protecting the integrity of our services and community.



Personal Data
As the data controller, Nexaspulse LTD is entrusted with processing your Personal Data to deliver our Services effectively, whether that’s fulfilling your orders or responding to your inquiries. Our approach to managing your information is fully detailed in our Privacy Policy, which includes both the Privacy Notice and Cookie Notice available on the Website. By using our Platform, you acknowledge that you’ve reviewed and understood these policies and consent to the practices they describe. We take our responsibilities seriously and adhere strictly to data protection laws, including the UK GDPR, ensuring your personal information is not shared with third parties without your explicit consent or a lawful basis. Our commitment is to safeguard your privacy while providing a seamless and personalized experience.



Account Security
Maintaining the security of your User Account is a shared priority, and you play a critical role in this effort. You are responsible for keeping your login credentials, such as your password, confidential and secure, preventing unauthorized access by third parties. If you suspect any breach of security, such as someone else using your account without permission, we ask that you notify us immediately at armory@cybernitro.com so we can assist you in addressing the issue. All activities conducted under your User Account, whether authorized by you or not, remain your responsibility. We cannot be held liable for any loss or damage resulting from unauthorized access, though we’ll work with you to resolve such incidents where possible. Your vigilance in protecting your account helps ensure a safe and enjoyable experience for everyone on our Platform.



Prohibited Activities
To maintain a respectful and lawful environment, we prohibit certain behaviors on our Platform. You agree not to use our Website or Services to post, upload, or share content that is unlawful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable in nature. Engaging in fraudulent or illegal activities, such as attempting to deceive other users or circumvent our systems, is strictly forbidden. Additionally, you must not take actions that could harm our infrastructure, such as attempting to overload our servers, disable functionality, or gain unauthorized access to restricted areas of the Platform.  

Beyond these examples, you are also prohibited from uploading viruses, engaging in spamming, scraping data, or using our Platform to infringe on the rights of others, whether through intellectual property violations or other means. Should you violate these rules, we reserve the right to terminate your access immediately, ensuring the safety and integrity of our community and services remain intact.



Compliance Procedures
We strive to keep our Platform free from content that violates these Terms or applicable laws, and we rely on your cooperation to achieve this. If you encounter anything on our Website that you believe contravenes our policies or is illegal, such as offensive material or fraudulent listings, please report it to us at armory@cybernitro.com. When submitting a report, include a detailed explanation of the issue, the precise location of the content (e.g., a URL), your name and email address, and a statement affirming your good-faith belief that your report is accurate.  

Upon receiving your report, we’ll review it promptly and may take actions such as issuing warnings to the offending party, removing the content in question, or restricting or terminating the user’s access to our Platform. Our response will depend on the severity and frequency of the violation, and we retain full discretion to enforce these policies effectively, safeguarding the quality and legality of our services.



Payment Terms
All transactions on our Website can be conducted in Euros (EUR), British Pounds (GBP), and US Dollars (USD), with prices for skins and other items clearly displayed at the time of purchase. We reserve the right to adjust these prices at our discretion, though any changes will not affect orders already confirmed. When you make a payment, you acknowledge that you’ve reviewed and agreed to these payment terms, with more detailed information available in our Payment Policy.

You’ll need to provide accurate billing information,such as your name, email, and payment details, to complete your purchase. If your payment originates outside the currency zones of EUR, GBP, or USD, your bank or card issuer may apply currency conversion fees, which are beyond our control. Should you notice any billing discrepancies, such as an incorrect charge, please reach out to us at armory@cybernitro.com as soon as possible, and we’ll work to resolve the matter promptly.



Payment Method
We currently accept payments through Visa and Mastercard credit and debit cards, offering a secure and widely accessible method for completing your purchases. Payments can be made in Euros (EUR), British Pounds (GBP), and US Dollars (USD). Please note that you may only use cards for which you are the authorized cardholder, using a third party’s card without permission is strictly prohibited and may result in order cancellation or account suspension. Depending on your card issuer and location, additional fees such as foreign transaction or currency conversion charges may apply; we are not responsible for these external costs, so we recommend checking with your provider beforehand.

To maintain a streamlined and secure payment process, we do not accept alternative methods like cash, personal checks, money orders, or cryptocurrencies. Our transactions are facilitated through trusted third-party payment processors, whose own terms and conditions will also apply to your payment. If a payment method is declined or fails, we reserve the right to cancel the associated order, and we may update our accepted payment methods at any time to enhance security or convenience.

For more detailed information, please refer to our Payment Policy.



Delivery
Once your payment is confirmed, we’ll deliver your purchased skins directly to your Steam account as virtual goods, a process that typically takes up to 14 calendar days. You’ll receive delivery instructions via the email address linked to your User Account, so please ensure it’s correct and accessible. While we strive for timely delivery, occasional delays may occur due to technical or logistical challenges beyond our control. If you haven’t received your items within the specified timeframe, contact us at armory@cybernitro.com, and we’ll investigate the issue. In cases where delivery proves impossible, we may cancel the order and provide a full refund. Please note that we are not responsible for any in-game issues, such as compatibility glitches or performance problems, once the skins are delivered, as these fall under Valve’s domain.



Refunds
We aim to ensure your satisfaction with every purchase, and we offer refunds under specific circumstances. You’re eligible for a refund if a technical issue with a purchased item prevents its use and we cannot resolve it within 5 Business Days after you notify us. Similarly, if you discover unauthorized charges tied to your account, report them immediately, and we’ll investigate; confirmed unauthorized transactions will be refunded fully. Payment errors, like overcharges or duplicate billing, also qualify for correction, simply provide proof of the error, and we’ll address it swiftly. Additionally, if we cancel an order due to delivery failure, we’ll refund you in full without delay.  

For users in the UK or European Economic Area (EEA), consumer protection laws grant you the right to request a refund within 14 calendar days of delivery without needing to provide a reason, provided you notify us promptly. However, refunds are not available for items delivered as described and functioning correctly, nor for unpurchased or unpaid orders. To request a refund, email armory@cybernitro.com with your name, order number, and reason for the request. We’ll review your case within 10 Business Days and, if approved, process the refund via your original payment method within 15 Business Days, though delays up to a month may occur depending on your provider.



Chargebacks
If you initiate a chargeback with your payment provider to dispute a transaction made on our Website, we reserve the right to contest that chargeback through the payment processor. This may involve providing evidence of your agreement to these Terms and the validity of the transaction. Additionally, we may pursue any legal avenues available to us to recover the disputed funds, ensuring fairness while protecting our business interests. We encourage you to contact us directly at armory@cybernitro.com to resolve any payment disputes before resorting to a chargeback, as this allows us to address your concerns more efficiently and collaboratively.



Taxes
When you make a purchase on our Website, you are responsible for any applicable taxes, such as Value Added Tax (VAT), which may be included in the displayed price or added at checkout depending on your location. The exact tax amount will be visible before you finalize your order, ensuring transparency. Tax obligations may vary by jurisdiction, and it’s your duty to comply with local tax laws. If you have questions about how taxes apply to your purchase, feel free to reach out to us for clarification, though we recommend consulting a tax professional for personalized advice.



Intellectual Property
The Website and all its Content—ranging from text and images to code and design, are protected by copyright laws in the UK and internationally, forming a collective work owned by Nexaspulse LTD or licensed from third parties. You may not reproduce, distribute, modify, or create derivative works from any part of the Website without our explicit written permission, including using our materials for artificial intelligence or machine learning purposes. Trademarks, logos, and service marks displayed on the Platform belong to their respective owners, and their presence does not imply endorsement or affiliation with us.  

We respect the intellectual property of others, including Valve Corporation, whose branding and game assets we reference solely to describe our skins for CS2, Dota 2, and Rust. 
If you believe your copyright has been infringed on our Platform, please notify us at armory@cybernitro.com with a description of the work, its location on our site, your contact details, and a statement of your good-faith belief in the infringement. 
We’ll act promptly to remove violating content and uphold the rights of all parties.



Term and Termination
Term: These Terms take effect upon your Confirmation, whether through account registration or Website use, and remain in force as long as you engage with our Services, unless terminated earlier as outlined below.  

By You: You may terminate this agreement at any time by closing your User Account and ceasing to use our Services, effectively ending your obligations under these Terms.  

By Us: We reserve the right to suspend or terminate your account or access to our Services for any reason, such as a breach of these Terms or applicable laws, with prior notice where legally required. This decision rests within our sole discretion to maintain Platform integrity.  

Effect: Upon termination, you’ll lose access to your User Account and its associated data, which we’ll delete or anonymize unless retention is mandated by law. We bear no liability for losses tied to termination, to the extent permitted by law.  

Certain provisions, specifically Sections - ''Personal Data'', ''Intellectual Property'', ''Disclaimers and Limitation of Liability'', ''Indemnification'', and ''Governing Law'' will remain in effect for 10 years post-termination to address ongoing legal or contractual matters.



Disclaimers and Limitation of Liability
Our Website and Services are offered “as is” and “as available,” with no express or implied warranties regarding their operation, accuracy, or suitability for your needs. We disclaim warranties of merchantability, fitness for a particular purpose, or non-infringement to the fullest extent allowed by law, meaning you use our Platform at your own risk. We do not guarantee that our Website will be free of interruptions, errors, viruses, or other technical issues, nor do we warrant the reliability of any information provided.  

Under no circumstances will Nexaspulse LTD, its affiliates, or their officers, employees, or agents be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Website, whether due to content errors, unauthorized access, or service disruptions, regardless of whether we were aware of such risks. Our total liability to you will not exceed the amount you paid us, where permitted by law. We clarify that we are not affiliated with Valve Corporation, and any reference to their products is for descriptive purposes only.



Indemnification
By using our Website, you agree to indemnify and hold harmless Nexaspulse LTD, its owners, affiliates, agents, contractors, and employees from any claims, demands, or damages asserted by third parties due to your breach of these Terms, violation of referenced policies, or infringement of any laws or rights. Should legal action arise to enforce these Terms, and we prevail as determined by a court of competent jurisdiction, you will be responsible for reimbursing us for all associated costs, fees, and any additional relief granted, ensuring we are not unfairly burdened by your actions.



Force Majeure
We will not be held accountable for delays or failures in fulfilling our obligations under these Terms if such issues stem from events beyond our reasonable control. These may include natural disasters like floods or fires, acts of war or terrorism, epidemics, telecommunications failures, government actions, strikes, or supply chain disruptions. Should such an event occur, we’ll strive to mitigate its impact and resume normal operations as soon as feasible, keeping you informed where possible.


Governing Law and Venue
These Terms are governed by the laws of England and Wales, reflecting our registration in the UK, without regard to conflict-of-law principles. Any disputes arising from or related to your use of the Platform must be brought exclusively in the courts of England and Wales, to which you consent by using our services. This ensures a consistent legal framework for resolving issues, and you waive any objections to this jurisdiction or venue.


Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the affected provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. This ensures that the invalidity or unenforceability of one part does not compromise the integrity or applicability of the rest of this agreement.


Contact Us
If you have questions, concerns, or feedback about these Terms or our services, please don’t hesitate to reach out.
You can contact us at operations@cybernitro.com, and our team will respond as promptly as possible to assist you.
Alternatively, you can also reach us at: Dept 5875, 196 High Road, Wood Green, London, United Kingdom, N22 8HH.